XPLOROCKERS PLATFORM AND BOOKING TERMS AND CONDITIONS

Updated on 21th January 2024.

Welcome to the XPLOROCKERS terms and conditions page. These terms apply to your use of the XPLOROCKERS Platform and the services offered through it. Your use of the this platform indicates your acceptance of the terms and conditions, including the polices incorporated into them by reference.

Please note when we refer to “XPLOROCKERS”, “we”, “our” or “us” in these terms and conditions, we mean XPLOROCKERS.

XPLOROCKERS operates a platform that empowers you to discover, search, book and pay for various services including activities and tours which are supplied, offered and/or operated by third parties.

SECTION A: Terms of Use

  1. Our Platform is the property of XPLOROCKERS and its licensors. Any rights or licenses not expressly granted herein are reserved. You represent and warrant to us that your access to, and use of, our platform is intended only for personal, non-commercial use.
  2. You will not use the platform for any purpose that is unlawful or prohibited by these terms and condition, or for any other purpose not reasonably intended by us. By way of example, and not as a limitation, you agree not to use our Platform and/or its content to: 
    – resell any products or services booked or obtained via our platform or for any commercialized purpose.
    – m    ake false, fraudulent or speculative bookings on our platform.
    – attempt to obtain the source code of our platform.
    – disrupt our platform.
    – violate the security of any network.
  3. We own the rights to block your account if you are suspected to infringe any terms and conditions.

SECTION B: Account

  1. In order to use our platform and reap the benefits, you may need to register an account. You agree to provide an accurate information on yourself and provide a proper username for your account.
  2. You are responsible for maintaining the confidentiality of your account including your password.
  3. We are not be liable if any damage or issue occurs from your failure of complying this section terms and conditions.
  4. We own the rights to block your account or decline your bookings if you are suspected to provide false information.

SECTION C: Bookings and Payments.

  1. You must provide detail and accurate information for your bookings.
  2. Payments may be done via bank transfer.
  3. We are not responsible for any damage or issue occurs from your failure of complying this section.
  4. Bookings are confirmed upon payment receipt.
  5. Cancellation policies may be varies based on different types of tours and activities.
  6. Refunds are subjected to the cancellation policies.
  7. Users must be responsible of their own personal documents and we are not be liable for issues arising from false documentation.
  8. We own the rights to cancel any bookings and activities given the unforeseen circumstances. Users will be notified as soon as possible and refunds will be given.
  9. Users must comply with the third party rules and regulations. We are not responsible for any issues between you and the third party.